Audiology Services

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If you, or someone you know has tinnitus, or “ringing” in the ears — you are not alone! According to the American Tinnitus Association, 50 million American experience this condition, and the severity of tinnitus ranges from person to person. Unfortunately, there is no current medical cure for most types of tinnitus, however there are ways to manage this condition and lessen its impact on us. The first step is to recognize that tinnitus is a symptom and then identify the linked conditions to help our patients increase the quality of their lives. 

Contact RHSC to schedule an appointment and learn more about Tinnitus:

Call (585) 271-0680, email​, or fill our our 
Contact Us Form​​.

Tinnitus - Ringing In The Ear


Tinnitus is the perception of sound in our ears or head, without the presence of an external stimulus. Tinnitus may seem louder in certain environments, such as a quiet room when we are reading or sleeping. For some patients, the sound will come and go, and for others it may be a constant sensation. Tinnitus is most commonly described as a high-pitched ringing sensation, but our patients have also reported hearing:

  • Buzzing 

  • Cicadas 

  • Clicking 

  • Crickets

  • Hissing 

  • Humming 

  • Ocean waves 

  • Pounding

  • Pulsing 

  • Roaring 

  • Static and more

See An 

When is it time to see an audiologist?

Since tinnitus is most commonly associated with hearing loss, the first step is to schedule a comprehensive hearing evaluation to determine the health of your auditory system. Additionally, if your tinnitus is bothersome and disrupts your daily activities, please schedule an appointment at any one of our three locations: Rochester/Brighton, Greece and Webster. 


An immediate appointment may be needed if you are experiencing sudden hearing loss or dizziness (vertigo) with the tinnitus. It is also a concern is if you are having feelings of anxiety and/or depression related to your tinnitus. 


If the tinnitus appears to bea symptom of a medical condition, the patient may be advise to see their own physician orc an otolaryngologist (ear, nose, and throat specialist) to determine if medial or

Our goal of the audiology appointment. 


During your appointment we will gather a case history and complete a comprehensive audiological evaluation. We will discuss the most appropriate treatment optins based on your history and the results of the hearing test. Treatment optons may include an recommendation for heairng aids, sound therapy, stress relief and overall wellness.  

Common Causes
  • Allergies 

  • Cervical issues

  • Ear infections or ear canal blockage 

  • Head and neck injuries 

  • Hearing Loss 

  • Medications

  • Meniere’s disease 

  • Noise exposure  

  • Sinus infections 

  • Temporomandibular joint (TMJ) disorders 

  • Wax in ears 

In rare cases, tinnitus is caused by a benign, slow growing tumor on the auditory nerve. This tumor may cause hearing loss, tinnitus, dizziness and/or facial paralysis. Additionally, pulsing tinnitus may be associated with vascular abnormalities if the sound is in sync with a person's heartbeat. This condition should be addressed immediately. 

Risk Factors

Risk Factors that may contribute to or worsen tinnitus.


  • Age  

  • Certain Health Problems 

  • Certain medications* 

  • Diet

  • Loud noise exposure** 

  • Tobacco and Alcohol Use 

  • Stress 

  • Uncontrolled high blood pressure 


*Over 200 medications are known to cause tinnitus, especially when starting or stopping the medication. If ou believe your medication is causing or worsening your tinnitus, please speak with your prescribing physician and/or pharmacist to determine if the medication or dosage can or should be changed.  


**Loud noise exposure may include recreational noise such as excessive earbud use, firearms, live music or power tools as well as occupational noise as listed below. 


Complications of tinnitus that may affect quality of life.


  • Anxiety and Irritability 

  • Depression  

  • Fatigue 

  • Headaches 

  • Memory loss 

  • Sleep deprivation 

  • Stress 

  • Trouble concentrating 


There are many occupations and work environments in which tinnitus is common.


This includes: 

  • Airports 

  • Construction 

  • Dentistry 

  • Entertainment

  • Firefighting 

  • Foundries (factories)

  • Law enforcement 

  • Manufacturing 

  • Military service

  • Music venues 

  • Sawmills

  • American Academy of Audiology: Click Here 

  • American Tinnitus Association: Click Here 

  • National Institute on Deafness and Other Communication Disorders: Click Here