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Client Pay Bill Options

We offer several options for you to pay your client bill using a credit card, debit card, or check. You can pay for selected Educational and Clinical Services programs, along with Audiology services. Payment options are listed below and use your bill/invoice and/or documentation provided by the agency when submitting a payment online, by phone, or by mail. Please read all the payment instructions below to ensure you payment is received properly. Thank You!

Please Note: Audiology services are expected to be paid for the day of your in-person appointment. If for any reason you are given an extension to pay your client bill/invoice, you will be provided with a pay by date. If not paid by that date, you may be charge a payment late fee.

If you need further assistance with paying your bill, please call one of our three locationsYou may also reach us via e-mail at


Rochester/Brighton: (585) 271-0680 | Greece:  (585) 723-2140 | Webster:  (585) 286-9373


*Include the Audiology service provided or name of ECS program, the client's full name, and client's account number/CMR number in the "note" section of credit card payment form.

 *Please note form requires credit card information like first/last name. This may be different than client's name.

*You will be checking out as a guest. No login required.


*Include the client's full name and account number/CMR number on website contact form and also provide when calling to pay by phone.


Mail a check payable to Rochester Hearing and Speech Center to:

Rochester Hearing and Speech Center

1000 Elmwood, Suite 400

Rochester, NY 14620

*Include the client's full name and account number/CMR number on check and/or on a separate piece of paper.

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